Basic Selling Skills

Area Management

Key Topics:

  • REGIONAL PLANNING PROCESS
    • Role of Area Manager
    • Analysing Area …
    •  – Setting Objectives for Medical Representatives – Allocating Resources – Building Territory Plan of Action
  • MANAGING SALES FORCE EFFICIENCY TRIANGLE
    • Activity – Targeting – Capabilities
  • REPORTING
    • Post Call Analysis

Objectives:

  • Understanding & combining strategy & tactics (semanthics)
  • Ensuring best possible implementation
  • Developing/coaching Medical Representatives
  • Establishing feedback to senior management.

Designed for:

  • First Line Sales Manager

Medical Representative Basic Skills-Call

Key Topics:

  • PREPARING A CALL
  • ASKING RIGHT QUESTIONS IDENTIFICATION,
  • CREATION AND RESPONDING TO NEEDS
  • TURN FEATURES INTO BENEFITS
  • VARIOUS SITUATIONS
  • CALL OBJECTIVE
  • CONVEYING THE MESSAGE
  • CLOSING (the deal)
  • CALL ANALYSIS
  • REPORTING

Objectives:

  • Identifying customer’s need(s)
  • Conveying basic S&M paradigm
  • Alignement with company policy

Designed for:

  • Medical Representatives, Key Account Manager

Recommended for:

  • First Line Sales Manager

Territory Management

Key Topics:

  • TERRITORY MANAGEMENT PROCESS
  • ANALYSIS OF POTENTIAL
  • RESULTS
  • ACTIVITY
  • SETTING PRIORITIES BY BRICKS
  • ACTION (SEGMENTATION, FREQUENCY, PROMO)

Objectives:

  • Inducing efficiency (doing right things right)
  • Improved implementation of corporate strategy

Designed for:

  • First Line Sales Manager
  • Medical Representatives
  • Product Manager
  • Product Specialist

Recommended for:

  • Brand Manager
  • Key Account Manager

Segmentation and Targeting

Key Topics:

  • SEGMENTATION FRAMEWORK
  • POTENTIAL
  • LEVEL OF ADOPTION
  • FINE-TUNING OF SEGMENTATION NETWORK
  • STRATEGY PER SEGMENT
  • PLAN OF ACTION
  • MONITORING

Objectives:

  • Profiling customers
  • Enabling Preparation & Implementation of Strategies by Segments
  • Preparation of Questionnaire (deliverable)

Designed for:

  • First Line Sales Manager
  • Medical Representatives
  • Product Manager
  • Product Specialist

Recommended for:

  • Brand Manager
  • Key Account Manager